Standard orders will ship within 2-3 business days. Orders with expedited shipping placed before 2pm EST will be shipped same day, otherwise they will ship the next business day.
Once UPS delivers your package we cannot be liable for stolen or lost packages so PLEASE provide SECURE LOCATION for delivery.
GROUND: We offer FREE UPS Ground shipping on all domestic orders over $75 excluding Hawaii, Alaska, U.S. Virgin Islands and Puerto Rico. Once shipped, UPS ground is usually delivered within 2-7 days. We are unable to ship via UPS to PO Boxes and Military APO/FPO addresses, these will be shipped via USPS.
NEXT DAY & 2nd DAY: We also offer NEXT DAY Shipping and 2ND DAY service through UPS. Orders placed before 2pm EST will be shipped same day, otherwise the shipment will go out the following business day. Note that NEXT DAY and 2ND DAY do NOT deliver on Saturdays and Sundays.
While a number of options are available for international shipping upon checkout, we highly recommend selecting UPS as your preferred shipping method as we are unable to track a USPS package once it leaves the United States.
Custom duties and taxes are not included in the total at checkout. Those fees are determined by the customs agency within the destination country. Duties and taxes are based on the value of the order for goods imported, though charges are not always incurred. The recipient is responsible for paying the duties and taxes due on their package. The international shipping cost paid at check out is non refundable. UPS determines a package "abandoned" when the delivery is ignored or refused by the recipient. If the package is "abandoned" and returned to Elizabeth Cole Jewelry, any tax and duties added will be deducted from the customers refund.