We hope that you are thrilled with your Elizabeth Cole, however if for any reason you are not, please follow the instructions outlined in the Customer Service section for a full refund or exchange. Refunds or exchanges are granted on products received within 30 days of purchase in unworn condition with packaging intact.

Sale items purchased with the Black Friday/Cyber Monday discount are final sale. Full priced items purchased with the Black Friday/Cyber Monday discount may be returned for an exchange or full refund. The return window for items purchased during the Black Friday / Cyber Monday event will be extended to January 15th to allow for holiday gift giving.